Gambling should always remain an enjoyable form of entertainment — never a source of financial stress or emotional harm. HiSpin provides a range of responsible gambling tools designed to help players stay in control of their activity. If you feel that gambling is becoming a problem, support is available.
This page outlines the tools at your disposal and the organisations that can provide professional help.
HiSpin offers a voluntary self-exclusion policy that allows you to close your account or restrict your ability to place bets for a minimum period of six months.
Once self-exclusion is activated:
Self-exclusion is a serious commitment designed to provide a genuine cooling-off period. It is not reversible during the chosen timeframe.
Setting deposit limits helps you control how much money you transfer into your account over a given period. HiSpin provides tools to set daily, weekly, or monthly deposit caps.
Once a deposit limit is in place, you cannot exceed it until the period resets. Lowering a limit takes effect immediately; increasing a limit may require a cooling-off period before it activates.
It can be easy to lose track of time while playing. Session time reminders notify you of how long you have been actively playing, prompting you to take a break and assess whether you wish to continue.
Consider setting regular reminders to maintain awareness of your gaming duration.
Ask yourself the following questions honestly:
If you answered "yes" to one or more of these questions, it may be time to seek support. Recognising the issue is the first and most important step.
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
You can also contact HiSpin's support team directly at support@hispin.com for assistance with any responsible gambling tools or account restrictions.
